WELCOME TO
You&Arcadia
It all begins with one pair of socks
Discover your own version of Arcadia today
More Than Just A Pair of Socks
It’s about embracing a lifestyle of wellness and connection—the bond between us as you discover your own version of Arcadia, your paradise of community and support on a journey to something greater.
How it works?
1
Prepare for Your Journey:
Begin your adventure by creating an account with us.
2
Start Shopping:
Explore our offerings and make your first purchase to unlock exclusive rewards and privileges.
3
Unlock Privileges:
As you shop, you’ll ascend through different tiers, unlocking exclusive privileges and rewards tailored just for you.
You&Arcadia Privileges
Journey
1pair, ≥ HKD130
- Exclusive birthday 10% off discount
- Invitation to exclusive community events (COMING SOON)
Explore
≥ HKD800
- Welcome 15% off coupon
- Exclusive birthday 15% off discount
- Early access to new collections
- Early invitation to exclusive community events (COMING SOON)
- Exclusive access to partnered discounts (COMING SOON)
Arcadia
≥ HKD2000
- Welcome 20% off coupon
- Exclusive birthday 20% off discount + gift
- Early access to new collections and sales
- Early invitation to exclusive community events (COMING SOON)
- Discounted community event tickets (COMING SOON)
- One COMPLIMENTARY community event & unlock the Arcadia Connect community page (COMING SOON)
- Exclusive access to partnered discounts & merch (COMING SOON)
- Online retail only; real-life sale points cannot be added to the record at this time.
- No purchases for 6 months will result in a downgrade of tier status (welcome gifts and birthday discounts will not be granted again upon downgrade, unless upgraded again).
- Keep spending (minimum one pair) to extend and remain in the same tier for 6 months.
- If an item is eligible for multiple discounts, only the largest discount will apply.
- Any attempt to manipulate the loyalty program through fraudulent means will result in immediate termination of membership and forfeiture of all points and rewards.
- Members rewards are non-transferable and cannot be sold or shared. Any unauthorized use will result in account suspension.
- The company may impose limits on the number of rewards or discounts that can be redeemed within a specified period.
- Any disputes related to the loyalty program will be handled at the company's discretion, and the company's decisions will be final.
You&Arcadia
What is You&Arcadia?
You&Arcadia is our unique loyalty program crafted for your individual journey. With every pair of socks you purchase, you’ll embark on an adventure to journey, explore, and discover your own version of Arcadia. As you shop, you’ll ascend through different tiers, unlocking exclusive privileges and rewards tailored just for you. To learn more, please refer to You&Arcadia page.
Will I earn points for purchases made before I created my account?
No, purchases made before you created your account will not contribute to your spending total in the program. Only transactions completed after account creation will count towards your eligible spending. We encourage you to sign up before your next purchase to start accumulating rewards!
How to earn and redeem my points?
You&Arcadia is a spending-based loyalty program, there are no points to earn or redeem; it's straightforward. You simply unlock different tiers based on your total spending amount. For more details, please refer to You&Arcadia page.
Does membership expire?
Yes, if there are no purchases for 6 months, your tier status will be downgraded, and you won't receive welcome gifts or birthday discounts until you upgrade again. To maintain your tier, make at least one purchase (minimum one pair of socks) within that 6-month period.