Refund policy

 

 

No Return Policy

Effective Date: May 2025

Thank you for choosing to shop with us! We prioritize your health and safety, which is why we have implemented a strict no return policy for certain items. Please read the following terms carefully:

We prioritize your health and safety, which is why we have implemented a strict no return policy. Please read the following terms carefully:

  1. Final Sale: All purchases made on our website are final unless specified otherwise. We do not accept returns or exchanges for specific items due to hygiene and safety concerns.

  2. Hygienic Considerations:

      • Socks: For hygiene reasons, socks are non-returnable. Once socks are worn or tried on, they cannot be resold, and we cannot guarantee their cleanliness or safety for other customers. This policy helps protect everyone from potential health risks associated with used items. 

      • Personal Care Products: Similar to socks, personal care items cannot be returned for hygiene reasons.

      • Laundry Bags: For hygiene reasons, laundry bags are non-returnable. Once used, they cannot be resold, and we cannot guarantee their cleanliness or safety for other customers.

      • Gift Bags: Gift bags are also non-returnable. Due to their nature, once opened or used, they cannot be resold, and we cannot ensure their safety for reuse.

  3. Other Items: We may introduce a return policy for other items in the future. Until that time, purchases of other items are considered final. We encourage you to review product descriptions and sizing guides carefully before making a purchase.

  4. Manufacturing Defects: If you receive an item with a manufacturing defect, please contact our customer service within 7 days of receiving your order. We will evaluate the issue and may offer a replacement or store credit, depending on the circumstances.

  5. Order Accuracy: Please ensure that all details, including size, color, and quantity, are correct before completing your purchase. We cannot accommodate changes or cancellations once an order has been processed.

  6. Customer Support: For any questions about your order or to report a defective item, please reach out to our customer service team at info@andarcadia.com. We are here to assist you.

By completing your purchase, you acknowledge that you have read and agreed to this no return policy. Thank you for your understanding and support!